Repairs & Warranty
Made to last
Every JULIYA KROS piece is made with longevity in mind. We choose materials carefully, refine construction and design pieces able to change along with the person wearing them. Longevity is not a bonus for us — it is part of the design.
Clothing is not disposable
We do not believe a piece should be replaced at the first sign of wear. The way fabric and texture change is part of its history: it holds the memory of movement, journeys, meetings that mattered, ordinary days. Wherever we can, we choose restoration over replacement.
Repair as a continuation
Repair, for us, is not the correction of a fault. It is a chance to extend the life of a piece that has already become part of your story. Where it is technically possible, the JULIYA KROS team will restore the piece, keeping its construction, its function and the intent behind it.
Warranty
If you find a manufacturing fault, please contact our team once your order arrives. We consider every case individually and, depending on the situation, will offer a repair, the replacement of a single element, or a replacement of the whole piece. Our aim is to restore its quality and its function.
Care after the purchase
Our relationship with a piece does not end at the purchase. We are always glad to advise on care, on transformation, on repair and on keeping the piece well for as long as it is worn. We believe considered design deserves considered treatment.
Key line
A piece made for transformation must be made to last.
A piece made
for transformation must be made to last.